NEWS RELEASE – Updated on Dec 23 at 10 a.m.

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Veridian crews work through the night and restore service to 15,000 customers
Restoration efforts continue with 12,000 customers still without power

Ajax, ON – Veridian emergency response crews continue to make good progress in restoring power to customers in Durham Region and Port Hope. Over the past several hours, service was restored to approximately 15,000 homes and businesses in Ajax, Bowmanville, Newcastle, Pickering and Port Hope. About 12,000 customers continue to be without power as a result of the devastating ice storm of Saturday night and early Sunday morning.

The remaining customer outages are primary located in the heavily treed areas of west Pickering, Claremont, south Ajax, Bowmanville, Newcastle and Port Hope.

Additional lines and tree clearing crews have been brought in from Tillsonburg, Peterborough and Belleville. More than 20 work crews will be focused on the remaining affected areas during the course of the day. “With the reduced number of affected customers and the increased number of crews at work, we’re optimistic that good progress will be made today”, said Michael Angemeer, Veridian’s President and CEO.

Projected restoration times are currently unavailable. Customers still without power are encouraged to contact and make use of the Warming Centres that have been set-up at the following locations:

  • Ajax Community Centre, 75 Centennial Rd., 905-427-8811
  • Clarington: Newcastle & District Recreation Complex, 1780 Rudell Rd., 905-987-5667
  • Pickering: Pickering Recreation Complex, 1867 Valley Farm Rd., 905-683-6582

Customers are reminded to exercise extreme caution around damaged poles and downed wires. All fallen wires should be considered live and dangerous. Customers are urged to report the locations of fallen wires to Veridian's 24-hour Outage Hotline by calling 1-866-579-6819.

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